Added Feb 07 2008

A number of you reported to us that you couldn’t access the site at various times this week.

First of all, thank you! We sincerely appreciate you taking the time to communicate with us, even if it is about something going wrong. Secondly, we did indeed experience an outage, due to a network-level error beyond our control. (For the geeks in the house, our DNS provider, GoDaddy, mysteriously introduced some DNS-resolution issues. We changed to another provider as soon as we realized it was a problem.) We apologize for the outage. Unfortunately, it takes a bit of time for that change to make its way around the Internet.

According to our traffic statistics, most of you weren’t affected. For some of you — especially, it seems, Comcast customers (as a Comcast subscriber at home, I experienced it) — EveryBlock was intermittently unavailable starting Monday evening through yesterday morning.

If you’re still seeing any problems with the site loading or anything EB-related at all, or you just want to leave us a friendly note, you can always hit us at our feedback address, feedback at everyblock.com.


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