Open311 Data on EveryBlock


When it comes to public data, EveryBlock encourages and participates in Civic Tech collaboration. As such, we’re very excited to begin featuring data from Chicago Open311, which comes directly from the Chicago 311 City Services Department. Like all data on EveryBlock, users can choose to have service requests featured on their timeline, or view only them by using the show only menu.

EB Open 311 full page

Types of service requests include potholes, graffitti, abandoned vehicles, rodent baiting and building violations. So when questions arise on EveryBlock about city service problems getting reported, or a call to action to report problems, you can easily access the information needed to report them.

Because of the sheer number of service requests in Chicago, we cannot display all of them on EveryBlock. For the time being, we only show the subset of service requests that have attached photos.

EB Open 311 sample page

We’ve partnered with ChicagoWorksForYou, a project of the Smart Chicago Collaborative, in what we hope will be the first of many partnerships that showcase how public information can and should be utilized. On ChicagoWorksForYou, you can view aggregate data on the frequency and location of Open311 service requests as well as a gallery of photos. For example, you can view a bar chart of reported potholes last week in the city, grouped by ward, as well as an explanation how the city handles potholes and pothole reports. It’s great data to use to find trends, like which problems are most common in specific areas of the city.

Chicago Works For You

More information about how we source our Open311 services is available here.

If you work with the Open311 service request datasets, we’d love to hear about it, along with any other comments you might have. Please let us know in the comments below, or via our feedback form.

One Response to “Open311 Data on EveryBlock”

  1. Kristi says:

    I’m curious about the decision to only show reports with photos. Personally, the subset I’d like to see are those within a certain radius of my location. But I realize you aren’t pulling in the data based on my location. 🙂 Still, I could care less about photos. It feels like I’m getting an arbitrarily-incomplete list, that way.

    Does that also mean the bar charts only include reports with photos?

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